Effective Date:
March 18, 2025
Last Updated:
March 18, 2025
1. Introduction
Reece Insurance Group ("we," "our," or "us") is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, share, and protect personal information, including in compliance with
A2P messaging regulations
. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information: Name, phone number, email address, and other identifying details voluntarily provided by users.Transactional Data: Records of interactions, messages sent/received, and preferences related to our services.Technical Information: IP address, device type, browser information, and cookies used for analytics and service functionality.
3. How We Use Your Information
We use the information collected to:
Provide and improve our messaging services, including A2P communications.Ensure compliance with regulatory requirements.Authenticate users and prevent fraud.Respond to customer service inquiries and requests.Send marketing messages, with explicit user consent.
4. Data Sharing & Third Parties
We do not sell or share your personal information with third parties except in the following cases:
Regulatory Compliance: To comply with legal and regulatory obligations.Service Providers: We may share data with third-party vendors, such as SMS aggregators, to facilitate messaging services.Fraud Prevention: To detect and prevent fraud, abuse, or security threats.
5. SMS Messaging & User Consent
By opting in to receive messages, users consent to A2P messaging for service updates, alerts, and promotional content.Users can opt-out at any time by replying "STOP" to any message.Message and data rates may apply based on the user’s carrier.No purchase is required to receive messages.
6. Security Measures
We implement industry-standard security measures to protect user data, including:
Encryption: Secure transmission of sensitive information.Access Control: Restricted access to authorized personnel only.Data Retention: Information is retained only for as long as necessary to fulfill service and legal requirements.
7. User Rights & Data Control
Users have the right to:
Access, correct, or delete their personal information.Opt-out of marketing messages and communication preferences.Request data portability, where applicable.
To exercise these rights, contact us at
.
8. Compliance with A2P Messaging Regulations
This Privacy Policy complies with industry best practices and regulations, including:
TCPA (Telephone Consumer Protection Act)CTIA GuidelinesA2P 10DLC Registration RequirementsGDPR & CCPA (where applicable)
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Users will be notified of any significant changes via email or SMS. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Information
For questions about this Privacy Policy or your data rights, contact us at:
📩 [email protected]
📞 833-376-2227
📍 Murfreesboro, TN